Are your products Kosher?
Our products that are Kosher are designated as such on the packaging.
Are the mono- and diglycerides in your products derived from an animal or vegetable source?
Mono- and diglycerides, which have earned GRAS (Generally Recognized as Safe) status by the U.S. Food and Drug Administration, are naturally present in fats and have been used with a high confidence of safety for many years. The mono- and diglycerides we use are vegetable derived and provide the product quality and taste our customers enjoy.
Can I purchase via the Web or mail order?
Our products cannot be purchased through the internet.
What is proof-of-purchase?
A "proof-of-purchase" is another name for Universal Product Code, a bar code (you see them on just about every package you purchase) used for scanning by the check- out person.
What is your guidance on allergenic ingredients for highly sensitive consumers?
Wheat, soy, milk, eggs, peanuts, tree nuts and fish ingredients may be in the bakeries. We follow all of the Good Manufacturing Practices established by the FDA for cleaning after an allergen is run on the line. To determine if any allergens are used in a specific product, please refer to the packaging which lists all ingredients present in the product or this information can be viewed on SmartLabel when the QR code on the package is scanned.
Do you use hydrogenated oil in any of your products?
Yes, a few of our products do contain hydrogenated oils. Hydrogenation, a process in which hydrogen is added to oils to make them more solid, is used by many in the baking industry to help make products moist, easier to slice and stay fresh longer. Please refer to the ingredient listing of your favorite product for presence of hydrogenated oils.